Shipping & Returns
Fourth of July Holiday
Orders placed after noon on Friday June 30th to noon on Monday July 3rd will be fulfilled and shipped on Monday July 3rd.
Orders placed from noon on Monday July 3rd to noon on July 6th will be fulfilled and shipped on July 6th.
Order Processing
- Orders are typically processed and shipped within 2 business days.
Shipping Rates
Return Policy (14 Days From Delivery)
- If you want to return your item(s), please mail it back to us (tags must still be attached) at N8340 Firelane 12 Menasha, WI 54952 and you will receive in-store credit. Clothing must have tags intact, and in the same condition in which it was received.
Return Policy - SALE Items
- All Sale items are NON-RETURNABLE & NON-REFUNDABLE.
Exchange Policy (14 Days From Delivery)
- If you want to exchange your item(s), please mail it back to us at N8340 Firelane 12 Menasha, WI 54952, and we will mail you back your new item(s). Clothing must have tags intact, and in the same condition in which it was received.
Defect Policy (30 Days From Delivery)
- If you find your item has a defect within 30 days of purchase, please mail it back to at 819 Shelfhout Lane, Unit 105 in Kimberly, WI 54136 and we will exchange your item or award you in-store credit.
To complete your return/exchange, we require a receipt or proof of purchase.
Non-returnable items:
Gift cards
Sale items
Shipping
To return your item, you should mail your item to: 819 Shelfhout Lane, Unit 105 in Kimberly, WI 54136
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping back an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.