Shipping & Returns
Order Processing
- Orders are typically processed and shipped within 2 business days.
Return Policy - SALE Items
- All SALE or MARKDOWN items are NON-RETURNABLE & NON-REFUNDABLE.
EXCHANGE ONLY Policy
- If you want to exchange your item(s), we will give you a gift card for in-store credit or replace it with something else. Uptown Girl DOES NOT issue refunds on credit cards or offer back cash. Please mail your item(s) back to us at 116 W. Wisconsin Ave Kaukauna, WI 54130, and we will mail you back your new item(s) or gift card. Clothing must have tags intact, and in the same condition in which it was received.
Defect Policy (30 Days From Delivery)
- If you find your item has a defect within 30 days of purchase, please mail it back to at 116 W. Wisconsin Ave Kaukauna, WI 54130 and we will exchange your item or give you in-store credit.
Shipping Rates
Free - Pick Up @ Uptown Girl in Kaukauna (Please contact uptowngirlbandb@gmail.com ASAP to arrange a pick-up time. We can usually arrange a time within 1-2 business days.)
$0-$25 of Product - $3.50
$26-$50 of product - $3.75
$51-$60 of product
$5.50
$61-$70 of Product
$6.00
$71-$80 of Product
$7.00
$81-$90 of Product
$8.50
$91-$100 of Product
$9.50
$101-$110 of Product
$10.50
$111-$120 of Product
$11.50
$121-$130 of Product
$12.50
$131-$140 of Product
$13.50
$141-$150 of Product
$14.50
$151-$160 of Product
$15.50
$161-$170 of Product
$16.50
$171-$180 of Product
$17.50
$181-$190 of Product
$18.50
$191-$200 of Product
$19.50
$201-$210 of Product
$20.50
$211-$220 of Product
$21.50
$221-$230 of Product
$22.50
$231-$240 of Product
$23.50
$241-$250 of Product
$24.50
$251-$260 of Product
$25.50
$261-$270 of Product
$26.50
$271-$280 of Product
$27.50
$281-$290 of Product
$28.50
$291-$300 of Product
$29.50
$301-$310 of Product
$30.50
$311-$320 of Product
$31.50
$321-$330 of Product
$32.50
$331-$340 of Product
$33.50
$341-$350 of Product
$34.50
$351-$360 of Product
$35.50
$361-$370 of Product
$36.50
$371-$380 of Product
$37.50
$381-$390 of Product
$38.50
$391-$400 of Product
$39.50
$401-$410 of Product
$40.50
$411-$420 of Product
$41.50
$421-$430 of Product
$42.50
$431-$440 of Product
$43.50
$441-$450 of Product
$4
41.00 – $450.99$44.50
$451-$460 of Product
$451.00 – $460.99
$45.50
$461-$470 of Product
$461.00 – $470.99
$46.50
$471-$480 of Product
$471.00 – $480.99
$47.50
$481-$490 of Product
$481.00 – $490.99
$48.50
$491-$499 of Product
$491.00 – $499.99
$49.50
BUSINESS STARTER KITS
$500.00 – $500.00
$25.00
$501-$510 of Product
$501.00 – $510.99
$50.50
$511-$520 of Product
$511.00 – $520.99
$51.50
$521-$530 of Product
$521.00 – $524.99
$52.50
$531-$540 of Product
$531.00 – $540.99
$53.50
$541-$550 of Product
$541.00 – $550.99
$54.50
$551-$560 of Product
$551.00 – $560.99
$55.50
$561-$570 of Product
$561.00 – $570.99
$56.50
$571-$580 of Product
$571.00 – $580.99
$57.50
$581-$590 of Product
$581.00 – $590.99
$58.50
$591-$600 of Product
$591.00 – $600.99
$59.50
$601-$625 of Product
$601.00 – $625.99
$62.25
$625-$650 of Product
$625.00 – $650.99
$64.25
$651-$675 of Product
$651.00 – $675.99
$66.25
$676-$700 of Product
$676.00 – $700.99
$68.25
$701-$725 of Product
$701.00 – $725.99
$71.25
$726-$750 of Product
$726.00 – $750.99
$73.25
$751-$775 of Product
$751.00 – $775.99
$76.25
$776-$800 of Product
$776.00 – $800.99
$78.25
$801-$825 of Product
$801.00 – $852.99
$83.25
$826-$850 of Product
$826.00 – $850.99
$84.25
$851-$875 of Product
$851.00 – $875.99
$86.25
$876-$900 of Product
$876.00 – $900.99
$88.50
$901-$925 of Product
$901.00 – $925.99
$91.50
$926-$950 of Product
$926.00 – $950.99
$94.50
$950-$975 of Product
$950.00 – $975.99
$96.50
$975-$1000 of Product
$975.00 – $1,000.99
$98.50
$1001-$1100 of Product
$1,001.00 – $1,100.99
$105.00
$1101-$1200 of Product
$1,101.00 – $1,200.99
$115.00
$1201-$1300 of Product
$1,201.00 – $1,300.99
$125.00
$1301-$1400 of Product
$1,301.00 – $1,400.99
$135.00
$1401-$1500 of Product
$1,401.00 – $1,500.99
$145.00
$1501-$2000 of Product
$1,501.00 – $2,000.99
$175.00
$2001-$2500 of Product
$2,001.00 – $2,500.99
$225.00
$2501-$3000 of Product
$2,501.00 – $3,000.99
$275.00
$3000 and up
$3,000.00 and up
$325.00
To complete your return/exchange, we require a receipt or proof of purchase.
Non-returnable items:
Gift cards
Food Items
Sale items
Shipping
To return your item, you should mail your item to: 116 W. Wisconsin Ave Kaukauna, WI 54130
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping back an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
